Blog

  • Seven Tips For Letting Go of a Bad Customer

    Customers are the lifeblood of any organization. Happy customers are what set successful businesses apart from failing businesses. In a world where customers are now the boss, it is easy to get caught up in trying to make unhappy customers happy. But, sometimes it isn’t worth your time or effort. Focusing too much on bad […]

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  • How to Improve Your Customer Experience After Hours

    Thriving businesses aren’t successful because of luck. They are successful because they deliver what customers want at the right times. Businesses experience success when they actively listen to their customers’ needs, wants and daily struggles. They focus on delivering a customer experience that creates loyal and raving customers. Many businesses still ignore the importance of […]

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  • The Best Ways to Build Trust with Your Customers

    In today’s customer-driven business world, the only way to succeed is by building solid customer relationships. The foundation of any great relationship is trust. Building trust with customers was once easy because you met with them in person. Today, business is different. The majority of customer interactions are conducted on the telephone or online—making building […]

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  • 7 Ways to Make Your Business Desirable to New Grads

    Graduation season is fast approaching. May and June are a breath of fresh air for businesses looking to hire new talent with a positive outlook on both life and a career. 2017 graduates are different from many of the employees who already work for you. They have a unique perspective on business and a long […]

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  • How to Make Your Office Greener

    It’s no secret that “going green” continues to be a trending topic in 2017. The transition to more eco-friendly options and activities originally started close to people’s homes. Today, more businesses are joining in the movement. Whether you are the boss or not, there are some changes you can make today to go green at […]

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  • The Best Ways to Organize Your Desk for Maximum Efficiency

    Cluttered and messy desks are a leading factor in inefficiency and lack of productivity. Too often, business professionals think organizing their workspace requires too much time. Since time is already precious, they push it to the bottom of their to-do list thinking it’s the best choice. Disorganized desks cost more time and productivity than the […]

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  • 9 Team Bonding Ideas for Your Business

    When it comes to creating and building a healthy business, there is nothing more important than team collaboration. Today, there is a lot of focus on the importance of the customer. While customers are the reason you have a business, your employees are your greatest asset. Happy employees make customers want to work with you. […]

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  • 3 Examples of Bad Customer Service (and What You Can Learn From Them)

    In the current internet age, bad news travels twice as fast as good news. It’s easy for consumers to use online review websites and social media platforms to complain about bad customer service. This can potentially be deadly to businesses that lack a strong customer services strategy or don’t take proactive measures to right what […]

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  • Is Your Business Moving to New Offices? Tips for a Great Move

    At Time Communications, we recently moved to new offices, located at 2611 Hamline Ave N in Roseville, Minn. And did we learn a lot! Moving office locations is no easy task for any business. Moving technology, furniture and inventory from one location to another without interrupting your daily activities or impacting your customers is stressful […]

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  • 8 Reasons You Should Consider a Call Center for Your Next Job

    Call centers are increasing in popularity as businesses look for ways to streamline their operations and cut costs. Experts predict the number of call center representative jobs to increase by 39 percent by 2024. Here are eight reasons you should consider a call center for your next (or first) job: Call centers have flexible schedules. […]

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