Customer Support and Help Desk Solutions
At Time Communications, we provide your customers 24/7 live help desk & customer support call centers. When one of your customers needs help at 2:00 a.m.,Time Communications’ highly trained, professional customer support representatives are available to answer the call and provide the help desk support your customer needs.
For example, one of our customer support clients sells lawn and garden equipment. Our award-winning help desk and customer support representatives are fully trained on the operation of each piece of equipment and know how to troubleshoot problems and answer help desk questions. In fact, we have samples of each piece of equipment in our offices so that the help desk representative can see the equipment and perform each step along with the customer they are helping.
We can help with all of your customer service and help desk needs—from surveys, to seminar and event registrations, to providing how to and technical support—our exceptional contact center staff will provide your customers with the help they need and the service they deserve.