Make sure there’s a live person there to help when your customer calls.
According to an an article on business.time.com, “Consumer expectations for customer service have gotten so low that a company scores some points, and perhaps is viewed even as having superior customer service, simply by the fact that somebody with a pulse answers the phone.”
Time Communications can help you build a Customer Support Call Center for the following areas:
- Seminar and Event Registrations
- How To
- Technical Support
- Help Desk Solutions