As the Coronavirus (COVID-19) outbreak continues to develop, please know that we, Time Communications, are prepared to continue answering your calls. Many of our highly trained staff are already working from their homes, so we are uniquely positioned to continue operations while other companies may need to shut down. Please be aware, because we have more than 1000 clients the COVID-19 crisis may affect, it is likely that our call volume will increase. While we are planning for the increased call volumes, more than likely, there may be longer than normal wait times. As always, your pricing will remain the same, although you may see an increase in billable minutes that directly correlates to increased call volume on your account.

 

Every customer call answered

Serving industries from HVAC and plumbing, to small business and health care, Time Communications ensures your business is available to your customers 24/7/365.

Why Time Communications?

Experienced

Providing friendly, professional and award-winning
U.S.-based call answering and customer service for
more than 40 years.

Award-Winning Service

Our Customer Service Representatives provide award-winning call center and call answering services year after year.

Extension of Your Staff

Our call center representatives take the time to listen carefully to your callersas if they were on staff at your in-house call center.

Our 70-provider practice has been a client of Time Communications for years. Time’s commitment to providing top-notch service to their clients is appreciated by our providers, staff and our patients.

Family Health Services, P.A.

Time Communications creates a customer experience for evening and weekend callers that mirrors the experience customers enjoy when they speak with our in-house call center during business hours.

Gopher Sport

We were very impressed with how smooth our transition went from our old call center to Time Communications. They were able to get our company set up and their staff trained on an extremely quick time line. The transition was virtually seamless for our customers.

Cutco Corporation

Industries

Chambers and Associations We Partner With

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