TimeAdmin

Managers and business owners invest a lot of time into recruiting, interviewing, and hiring employees that will be a good fit with the brand and the rest of the team....

Owning a business comes with significant responsibilities, including being able to provide quality products or services, keeping customers satisfied, generating continued sales, and making a profit. Customer happiness is crucial...

Creating loyal customers should be a priority for businesses that want to see long term success and growth. For businesses to do that successfully, they need to focus on creating...

Small businesses have a chance to beat the big box retailers and brand names. That means Target, Amazon, Wal-Mart and Google? As a business standing in the shadow of the...

From sending the wrong product to poor customer service to delivering a faulty product, mistakes happen. While businesses don’t like making them, mistakes are bound to happen in the ongoing...

Today’s business culture looks a little different than it did 20, 10, or even five years ago. For growth and success to occur, businesses need to be flexible, available and...

Agents are the most important component of your call center. Without them, it is impossible to provide quality service to customers and maintain a positive brand reputation. With an average...

Customers are arguably the most important asset to any business. Remove them from the equation and it’s impossible to pay the bills and employee salaries. Prior to today’s heavy reliance...

Annoying calls with automated messages are exploding over the phone lines. From scam calls telling you your computer has a virus or you are about to be arrested for unpaid...