In this competitive industry, your time is an asset
The convenience and accessibility of online listings has made it easier than ever for potential buyers, sellers and renters to purchase a house, sell property or find office space. But a process made simpler for prospects has created greater expectations for real estate professionals, whether you’re an agent, broker or property manager.
No matter the state of the housing market, eager clients now expect your services at the ready. As you know, it’s not always that simple. Fortunately, call center services from Time Communications are designed to keep you prepared and in contact.
Time Communications provides live call answering, message taking and customer support 7 days a week, 24 hours a day. Our representatives are on hand when needed—before, during or after office hours, weekends and holidays. We are here to cover all types of calls, whether it’s to schedule a showing, respond to a maintenance request or handle an inquiry from a buyer or seller.
In an industry where you’re working to find the right fit for buyers and match the expectations of sellers, personal service is crucial. That requires regular in-person contact with clients as you show properties or negotiate with buyers and sellers. For those times when you can’t answer the phone, Time Communications is ready with professional and prompt customer service. Your calls aren’t going to voicemail, they’re being fielded by a live voice. Messages are relayed to you quickly, so you can return calls without delay.
We understand that success in your industry depends on being timely and punctual. Partnering with Time Communications will give you more time to market your listings, prepare for open houses, process housing paperwork or lease agreements and seek leads.
If you’re a property manager, you know that maintenance calls can come in at any time. Our representatives can field those requests whenever they come in, so you can be prepared to respond immediately.
Time Communications is a member of the National Association of Residential Property Managers, the Minnesota Multi Housing Association and the North Dakota Apartment Association. These partnerships help us better serve professionals in real estate and property management and stay in touch with the topics and trends in your industry.
Curious about the benefits outsourcing can have on your business? Learn more here.