Their Time of Need is Your Time to Act
The power is out, there’s floodwater in the basement and your phone rings. Someone needs your help immediately. While your clients reel with questions of what’s next, you know exactly what to do and where you need to be. Are you ready to go?
Time is precious. The hours, days and months that follow a natural disaster are crucial. In the restoration business, you know that quick action and a proper response plan mean the difference between total loss and full recovery. You need to be ready to act when your services are most in demand. The future of your clients’ home or business depends on you.
When you’re faced with an emergency, the last thing your clients want to hear is that you can’t make it to the phone. When they need restoration, repair or clean-up services immediately, they’ll move on to the business that can answer their call and act quickly.
When you partner with Time Communications, you won’t have to choose between remaining on the job site—where you are needed most—and answering your calls at the office.
Our call answering services are available every day of the week, 24 hours a day. We work with large and small business to provide award-winning customer support, and we do more than answer the phone. We offer live telephone messaging, order taking, dispatch services and outbound call placement around the clock, 365 days a year.
In a time of uncertainty and disarray for your clients, you need to deliver a high level of customer service that goes beyond the everyday need. Coping with disaster means your clients are dealing with everything but the ordinary: Questions about the extent of the damage, how soon they can move back in and when they can reopen. There’s pressure for you to deliver your best service at a time when your clients need you most.
Situations such as these call for a responsive, courteous and professional team. Time Communications can help. Our customer service representatives are trained to understand the needs of your business and clients. Stay focused on the project at hand. Leave your business calls to us. We’re ready to go.
We are the preferred answering service for DKI—the largest disaster recovering contracting organization in North America. As a Copper level sponsor, we offer discounted monthly rates for DKI Members on set-up and programming.