Utilities & Telecom

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We’re here 24/7/365 to help you manage your inbound calls for emergency dispatch, 411 calls, utility service outages, and more. Our award-winning phone answering service representatives use advanced call answering technology that allows them to automatically see your organization’s call handling information and instructions as they answer your inbound calls. They’ll know what questions to ask and how to handle your customer’s needs without any awkward hesitations or pauses so callers won’t know they’re not speaking with your internal customer service team, unless you want them to.