Time Communications of Roseville, MN has been honored with the exclusive 2017 Award of Excellence for the 12th year. The award is presented annually by the Canadian Call Management Association (CAM-X), the industry’s Trade Association for providers of call center services including telephone answering and message delivery. Time Communications was presented with the Award recently at the CAM-X 53rd Annual Convention and Trade Show held at the Marriott Pinnacle in Vancouver, BC.
“Our team is dedicated to providing an excellent experience every day to our customers,” said Ashley Arvig, Director of Time Communications. “It’s an honor to have our hard work recognized by CAM-X, and we’re proud to accept this award.”
Independent judges are contracted by CAM-X to evaluate message services over a six-month period. The scoring criteria includes:
+ Response Time
+ Courteousness of Rep
+ Accuracy of Call
+ Knowledge of Account
+ Overall Impression of Call
“Huge congratulations to Time Communications for winning this prestigious award. The responsibility and effort required to participate, and succeed, in the Award of Excellence program is a direct reflection of the commitment to quality and service excellence demonstrated by Time Communications’,” says CAM-X President Dana Lloyd.
Now a twelve-time winner, Time Communications earned the Diamond Plus Award for twelve years. CAM-X extends its congratulations to the staff of Time Communications on their proven quality service to their customers.
CAM-X is a Canadian based trade Association for the Call Management industry which includes call centers, telephone answering services, telemarketing services, and other communication services. Their goal is to contribute to their members’ profitability by fostering a willingness to exchange ideas, experiences and solutions while promoting the general welfare and ethical standards of our industry. Please visit www.camx.ca for more information.
About Time Communications
Time Communications, an Arvig company, was established in 1972 and provides friendly, professional and award-winning call answering and customer service. The Minnesota-based company partners with both large and small businesses in a variety of industries to offer quality customer support, live telephone messaging, answering service and order-taking around the clock, 365 days per year. Visit timecommunications.biz for more information.