Press Releases

Time Communications Earns CAM-X Award of Excellence

By October 21, 2020No Comments
Time Communications of Roseville, MN has been honored with the exclusive 2020 Award of Excellence for 15 years. The Award is presented annually by the Canadian Call Management Association (CAM-X), the industry’s Trade Association for providers of call center services including telephone answering and message delivery. Time Communications was presented with the Award recently at the CAM-X 56th Annual Virtual Convention and Trade Show.
Independent judges are contracted by CAM-X to evaluate message services over a six-month period. The scoring criteria includes:
+ Response Time
+ Courteousness of Rep
+ Accuracy of Call
+ Knowledge of Account
+ Overall Impression of Call
“Congratulations to this year’s winners of the Award of Excellence! The Award of excellence program is designed to evaluate the caller first in every aspect of the call. By winning this prestigious award you are demonstrating your commitment to customer service excellence and bettering our industry. Congratulations!” says CAM-X President Garrett Bidewell.
Now a fifteen-time winner, Time Communications States earned the Platinum Award for fifteen years. CAM-X extends its congratulations to the staff of Time Communications on their proven quality service to their customers.
About CAM-X
CAM-X is a Canadian based trade Association for the Call Management industry which includes call centres, telephone answering services, telemarketing services, and other communication services. Their goal is to contribute to their members’ profitability by fostering a willingness to exchange ideas, experiences and solutions while promoting the general welfare and ethical standards of our industry. Please visit www.camx.ca for more information.
About Time Communications
Time Communications, an Arvig company, was established in 1972 and provides friendly, professional and award-winning call answering and customer service. The Minnesota-based company partners with both large and small businesses in a variety of industries to offer quality customer support, live telephone messaging, answering service and order-taking around the clock, 365 days per year. Visit timecommunications.biz for more information.